Shipping policy
U.S. Domestic Shipping Policy
Shipping Coverage
We currently ship within the United States only. No international shipping is available at this time.
Shipping Carrier & Service
We use USPS First-Class Mail for all orders under 100g.
- Delivery Time: Typically 2–5 business days
- Tracking: Available for all orders
- Carrier Options Considered: USPS is most cost-effective for lightweight shipments. Other carriers (UPS, FedEx) may be used for special arrangements.
Processing Time
Orders are processed within 1-2 business days after payment confirmation.
Shipping Costs
We offer the following shipping options:
- Flat Rate: $6.99 per order
Packaging
All orders are packaged securely in eco-friendly padded mailers or small boxes appropriate for lightweight, delicate items. We aim to minimize environmental impact while ensuring product safety.
Returns & Shipping
- If your return is due to our error (wrong item, damaged product), we cover the return shipping.
- If returning for other reasons, the customer is responsible for return shipping costs.
Lost or Delayed Packages
- If tracking shows “delivered” but you haven’t received the item, please contact us within 7 days.
- We are not responsible for delays caused by USPS, but we’ll do our best to assist.