Refund policy

Return Policy – U.S. Domestic

We want you to be completely satisfied with your purchase. If you're not happy with your item, we offer a simple return process for lightweight items under 100 grams (approx. 3.5 oz), shipped within the United States.

 

 Return Eligibility

• Returns are accepted within 10 days of delivery.
• Items must be:
• Unused and in original condition
• In original packaging (if applicable)

 Return Shipping Process

• To initiate a return, please contact us at [your email/contact form] with your order number.
• Once approved, we will send you return instructions.
• Returns must be shipped via a trackable USPS service (e.g., USPS First-Class Mail with tracking).

 Who Pays for Return Shipping?

• If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping cost.
• For all other returns (e.g., change of mind), the customer is responsible for return shipping costs.

Tip: Since the package is under 100g, USPS First-Class Mail is typically the most affordable option

Refunds

• Refunds are issued to your original payment method within 5–7 business days of receiving the returned item.
• Shipping charges from the original order are non-refundable, unless the return is due to our error.

 Exchanges

We do not offer direct exchanges. If you’d like a different item, please return the original and place a new order.

Damaged or Incorrect Items

If your order arrived damaged or incorrect, please contact us within 7 days of delivery with photos and your order number. We will resolve the issue promptly.